Order Tracking
Stay updated on the status of your order with our easy-to-use tracking system. Simply enter your order number and email address to view the latest updates on your shipment.

Track Your Order

Returns and Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our return policy and follow the steps below:

Return Policy

• Items must be returned within 30 days of receipt.
• Items must be in their original condition and packaging.
• Proof of purchase is required for all returns and exchanges.

How to Return or Exchange an Item

1. Contact our support team to initiate a return or exchange.
2. Pack the item securely in its original packaging.
3. Include the return form and proof of purchase in the package.
4. Ship the package to the address provided by our support team.

Contact Support for Returns and Exchanges: support@kravitzandsons.com

Payment and Billing

We accept a variety of payment methods for your convenience, including major credit cards, PayPal, and more. If you have any questions or issues related to payment and billing, please contact our support team.

Accepted Payment Methods:

 Visa
 MasterCard
 American Express
 Discover

Billing Inquiries: billing@kravitzandsons.com

Shipping Information
We offer several shipping options to meet your needs. Find out more about our shipping rates, delivery times, and policies.

Shipping Options:

• Standard Shipping: 6-10 business days
• Expedited Shipping: 3-5 business days
• Overnight Shipping: 1-2 business day

Shipping Rates:

Standard Shipping: Costs vary based on weight and address location.
Expedited Shipping: Costs vary based on weight and address location.
Overnight Shipping: Costs vary based on weight and address location.

International Shipping: Available to select countries. Please contact us for more information.

Shipping Inquiries: shipping@kravitzandsons.com

Online orders can be shipped to physical addresses within the continental United States. Please note that we are currently unable to ship to Puerto Rico, Alaska, and Hawaii.

We also offer shipping to USPS PO Box addresses and APO (Army/Air Post Office), FPO (Fleet Post Office), and DPO (Diplomatic Post Office) addresses. This service is provided via UPS Mail Innovations, and shipping may take up to four weeks, particularly during holiday seasons.

Frequently Asked Questions (FAQs)
Find quick answers to common questions about ordering, shipping, returns, and more.

Visit our FAQs

Customer Support
Our customer support team is here to help you with any questions or issues you may have. Please do not hesitate to reach out to us for assistance.

Email: support@ksg.com
Phone: 1-800-987-6543
Live Chat: Available Monday to Friday, 9 AM – 5 PM EST